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Care Circle Ltd — The Reliable Care Agency
A Care Circle-uniformed nurse listening to an older woman in her own sitting room.

Private home care and specialist nursing

Care Circle

Considered care at home, shaped around your life.

Care Circle provides private home care, live-in support and nurse-led complex care for adults across East Anglia, Hertfordshire and London. From companionship and everyday routines to ventilator support, tracheostomy care and neurological needs, our nurses and care professionals take time to understand the person, their home and the life they wish to protect.

  • Specialist nurse-led assessment
  • 20+ years of collective nursing experience
  • 24/7 staffing coordination

Clinical governance

Enhanced DBS processes

Competency-assessed professionals

Safeguarding and escalation

Operational coordination

Regulated and quality-led

CQC-registered adult care, ISO 9001:2015 quality management and specialist care delivered within assessed scope, written plans and professional competency.

CQC-regulated clinical care

Registered for Treatment of disease, disorder or injury (TDDI)

Care Circle is registered with the Care Quality Commission to provide the regulated activity commonly referred to as TDDI. This supports our nurse-led community nursing and adult complex-care pathway, including assessed clinical interventions delivered in a person's home.

CQC registration does not mean every requested intervention can automatically be provided. Suitability and scope are confirmed through assessment and professional review before care begins.

What this means in practice

  • Individual clinical assessment before a package is accepted
  • Written care plans, risk information and escalation arrangements
  • Appropriately registered or competency-assessed professionals
  • Delivery limited to Care Circle's registered scope and operational capacity
Read our regulation and quality assurance information

Independent family feedback

Families describe care that is kind, consistent and responsive.

Independently published feedback highlights dignity, reliable carers, responsive communication, regular check-ins and reassurance for families. Night care, companionship and support for older parents are represented in the feedback.

Score checked 15 September 2026. Homecare.co.uk is an independent third-party website and its figures may change.

Companionship

Regular company, shared activities, meals, outings and practical reassurance—matched around personality, interests and routine.

Explore companionship

Night and sitting care

Waking nights, sleep-in reassurance and extended one-to-one sitting support, selected around what happens overnight.

Compare night support

Tailored costs

Visiting and live-in care costs depend on the person’s needs, hours, location, staffing and level of support—not a generic package.

Discuss your requirements

A conversation before a quotation

Book a consultation to understand your tailored care costs.

We will discuss the individual’s routines, preferred times, level of support, clinical considerations and family priorities. Following assessment, we can explain a suitable care approach and provide a personalised quotation.

Local care, thoughtfully coordinated

Care across the East of England
and London.

Our Newmarket team welcomes private-care and professional enquiries across East Anglia, Hertfordshire and London. Availability is confirmed by postcode so travel, continuity and the right professional experience can be considered properly.

Regulated, certified and professionally connected

Standards you can recognise.

Our regulatory status, certified quality system, professional membership and dementia-awareness commitment support the way Care Circle assesses, coordinates and reviews care.

Regulated by the Care Quality Commission

Regulated

Care Quality Commission

Registered for Personal care and Treatment of disease, disorder or injury (TDDI)

British Assessment Bureau UKAS ISO 9001 quality management certification

Certified

ISO 9001 quality management

Independently certified quality system

Recruitment and Employment Confederation

Professional member

Recruitment & Employment Confederation

Professional recruitment membership

Dementia Friends, an Alzheimer's Society initiative

Awareness initiative

Dementia Friends

Dementia-awareness initiative

Marks remain the property of their respective organisations. Registration, certification and membership status should be read with the accompanying scope information.

Your next step

Find the right support.
Start with what matters now.

Choose the pathway that best describes you. Each route explains the support available, how it is assessed and the simplest way to begin.

01

For individuals and families

I need specialist or complex care

Explore nurse-led support including ventilator and airway care, tracheostomy, enteral feeding, insulin, blood sampling, neurological care and higher-dependency packages.

Clinical assessment · Personalised plan · Competency-matched team

Start with specialist care
02

For individuals and families

I need care and support at home

Find respectful support with personal care, routines, companionship, dementia, one-to-one care, waking nights, respite and living safely at home.

Visiting care · Live-in care · Overnight and companionship

Find care at home
03

For health and care professionals

I need to make a professional referral

A clear referral route for commissioners, case managers, discharge teams, social workers and other authorised professionals.

Referral information · Clinical review · Coordinated response

Start a professional referral
04

For care providers

I need temporary staffing support

Request planned or urgent cover with the role, shift, service and competency information needed for responsible matching.

Urgent cover · Planned bookings · Multi-site coordination

Request temporary staff

Not sure which pathway is right?

Tell our care team what is happening. We will listen, explain the most appropriate route and let you know what information is needed next.

Iris · developed by Care Circle

AI-assisted wellbeing intelligence, connected around each person.

Iris is Care Circle’s developed AI-assisted care tool. It brings assessments, care plans, visit records, observations and safety information together to monitor wellbeing and reveal changes over time. Iris helps caregivers act on clearer information and provides regular, appropriate updates to consented family members through Family Connect.

AI-assisted assessment

Structures assessment information and draws missing details to an authorised professional’s attention.

Iris wellbeing intelligence

Reviews authorised observations and care records over time, helping caregivers notice meaningful changes sooner.

Falls and safety signals

Supports agreed falls monitoring, risk prompts and escalation workflows for professional review.

Caregiver and family updates

Shares regular, role-appropriate updates with caregivers and approved relatives through Family Connect.

9:41
CC

Care Circle Iris

Family care overview

Iris AI briefing

Updated now

A calm day, with one change to review.

Mobility support increased during two visits. Iris has prepared the relevant notes for professional review.

No urgent safety alert

Seven-day wellbeing

Stable pattern

82%

within usual range

MonTueWedThuFriSatToday

Care messages

Your care circle

2 new
RN

Nursing team

10:24

Visit complete. All observations recorded.

CC

Care coordinator

09:50

The next visit remains confirmed for 18:00.

People remain accountable. AI can organise information, identify patterns and raise prompts; it does not diagnose, prescribe or make autonomous care decisions. Authorised professionals verify information and follow the agreed care plan and escalation pathway.

Human-reviewed

Specialist nursing at home

Clinical skill, coordinated around home.

Care can bring complex routines, equipment, medicines and multiple professional relationships into daily life. Care Circle starts by understanding the whole situation, then defines what can be delivered safely within an agreed plan.

Explore specialist care
01

Ventilator and airway support

02

Tracheostomy care and suction

03

Enteral feeding through PEG, RIG or NG systems

04

Diabetes monitoring and insulin administration

05

Injections and prescribed medication

06

Venepuncture and blood sampling

07

Wound care and dressing management

08

Catheter, stoma and bowel care

09

Neurological and spinal-injury support

10

Palliative and end-of-life nursing

11

Post-operative clinical monitoring

12

Complex medication support

Every service is subject to an individual assessment, clinical need, professional authorisation, Care Circle’s registered scope and the availability of appropriately trained and competency-assessed professionals.

How support begins

A clear path to care.With you, at every step.

You don’t need to have every answer before getting in touch. We’ll listen to what matters, explain the options and help you feel confident about the next step.

  1. Step 1 of 4.

    Start with a conversation

    Tell us about the person, their day-to-day life and what is becoming difficult. We listen to your priorities, answer your questions and help you find the right starting point.

    Your priorities come first

  2. Step 2 of 4.

    Shape your care plan

    We assess the support needed, including clinical needs, routines and the home environment. Together, we discuss suitable options, responsibilities and tailored costs before agreeing how care could begin.

    Clear options and tailored costs

  3. Step 3 of 4.

    Match the right people

    We consider the skills, experience and assessed competencies your care requires, alongside your preferences and staff availability. Introductions and a clear handover help everyone understand the agreed plan.

    The right skills for your needs

  4. Step 4 of 4.

    Keep your care connected

    Once support begins, we keep in touch, review how things are working and respond when needs change. Updates to relatives follow the person’s wishes, consent and agreed communication arrangements.

    Ongoing contact and review

Let’s talk about what would help.

Discuss your situation, ask about tailored costs and find a clear way forward.

Looking for cover for your care service? Request staffing support

The meaning behind Care Circle

Your world.
A circle of care
around you.

The right people, thoughtful technology and shared understanding. All connected around your life, your choices and what matters to you.

From the people closest to you to the professionals supporting your care, every connection has a purpose.

Discover the Care Circle story
One connected circle
YouAt the heart
of our care

Select a connection to explore its role in your care.

Family & representatives

The people who know you best.

Your family and chosen representatives can stay involved in ways that work for you. We agree who receives updates, what can be shared and how to keep in touch, guided by your wishes and consent.

Your wishes guide every connection

A Care Circle rehabilitation professional supporting gentle seated exercise with an older woman at home.

Rehabilitation in the comfort of home

Community physiotherapy

Qualified support for movement, rehabilitation and recovery.

Explore physiotherapy in your own home, a residential or nursing home, or extra-care housing. HCPC-registered physiotherapists assess movement, strength, balance and rehabilitation needs, with practical goals and a plan shaped around everyday life.

Explore physiotherapy and rehabilitation

For care providers

Staffing support built around the realities of care delivery.

Care providers need more than a list of available workers. They need people matched to the role and stated competencies, supported by clear booking communication, compliance processes, timesheet administration and escalation arrangements.

  • Planned and urgent cover
  • Registered nurses
  • Senior carers and team leaders
  • Healthcare assistants
  • Support workers
  • Catering and domestic staff
  • Client-specific information
  • Booking and timesheet support

Temporary staffing is distinct from Care Circle’s directly managed care services. The receiving provider directs and supervises agency workers within its own service and governance arrangements.

Care Circle-uniformed professionals discussing a shift handover in a care-home office.

A coordinated team for your care setting

Conditions and situations

Care that understands
your changing needs.

Every person’s experience is different. Explore support for a condition or situation, and discover how care can be shaped around daily life, clinical needs and what matters most to you.

Nurse-led understanding. Personal attention.

Choose your next step

Start with the right conversation.

Tell us whether you are exploring personal care, making a professional referral or arranging workforce cover. Each route asks only for the information appropriate at that stage.